Queen City Lock & Key logo Queen City Lock (980) 489-1678

About Queen City Lock & Key

Last updated: 2026-05-21.

Who we are

Queen City Lock & Key is a local Charlotte locksmith dispatch operating across Mecklenburg County and the wider Charlotte Metro, NC. We post real prices, we dispatch our own crew, and the person who answers the phone is the same person who tells you when the truck will arrive. No third-party referral, no out-of-state call center, no bait-and-switch.

What we do

Residential and commercial lockouts, full-home and commercial rekeys, deadbolt installs and upgrades, smart-lock retrofits, transponder car keys, safe opening and servicing, and emergency break-in repair. We dispatch 24/7/365 - overnights, weekends, holidays. Mobile inventory means most jobs finish on the first truck roll.

Why posted pricing matters

We carry the North Carolina Locksmith License required by NC General Statutes 74F, plus general liability and bonding above industry minimums. Ask on dispatch and we email proof before the truck rolls. If your property manager, HOA, or insurance carrier requires a certificate of insurance before we touch the lock, ask on dispatch - we email it before the truck rolls.

What we will not do

We do not do PBN link schemes, we do not run a referral funnel, and we do not advertise $19 service calls with the real price added on arrival. We also do not pretend to handle work outside our coverage - if your job is in an area or category we cannot service well, we will tell you on the call and point you somewhere that can.

Service area

Primary service area: Charlotte, Concord, Gastonia, Huntersville, Matthews, Mint Hill, and Pineville. The full Charlotte Metro, NC radius covers about 25 miles from central Charlotte. For dispatches outside that radius we may quote a higher trip fee or refer you to a closer provider.

Insurance and verification

We carry the North Carolina Locksmith License required by NC General Statutes 74F, plus general liability and bonding above industry minimums. Ask on dispatch and we email proof before the truck rolls.. We will email a current Certificate of Insurance on request before the truck rolls. Ask the dispatcher.

Pricing transparency

Public, posted ranges. $65-$200 residential lockout standard / $150-$300 after-hours; rekeys $150-$300; smart locks $150-$400 See the full cost guide for the complete breakdown.

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